Thank you for shopping with us! We are committed to providing a smooth and reliable delivery experience for customers across Saudi Arabia.

1. Shipping & Delivery

• We offer delivery across most areas of Saudi Arabia.
• Orders are processed within 1–2 business days after payment or order confirmation.
• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery times may vary for remote areas or during holidays and promotional periods.

2. Shipping Charges

• Shipping fees are calculated and displayed at checkout.
• From time to time, we may offer free shipping on selected products or promotional orders.

3. Order Tracking

Once your order has been shipped, you may receive a tracking number by email or SMS, where available. You can use the tracking information to follow your order's delivery status.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and locations. If COD is available, the option will appear at checkout.

5. Delayed or Lost Orders

While we work with reliable delivery partners, unexpected delays may occasionally occur due to weather, public holidays, high demand, or circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact our customer service team and we will assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information, including their full name, phone number, city, and delivery address. We are not responsible for delays caused by incorrect or incomplete information.

7. Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We will be happy to assist you.